In response to mounting national concern over passenger safety in ride-hailing services, the National Limousine Association (NLA) has issued a forceful call for stronger, uniform safety standards across all ground transportation platforms. The appeal comes as recent court filings reveal more than half a million reports of sexual violence tied to ride-hail trips over the past several years, putting a spotlight on gaps in existing protections and accountability.

“We cannot stand by while riders, particularly vulnerable individuals, are subjected to harm with inadequate oversight or response,” said NLA President Brett Barenholtz, stressing that safety should not hinge on which app a person selects. The association’s statement underscores a growing consensus that voluntary safety measures by platforms fall short of protecting the public.

Founded in 1985 to represent professional ground transportation providers, the NLA advocates for consistent background screening, transparent incident reporting and enforceable safety protocols that apply industry-wide, from ride-hail apps to pre-booked services. Its push highlights the contrast between regulated transport sectors and app-based networks that often lack uniform oversight.

For industry operators, especially those in professional chauffeur service, the debate isn’t abstract. Standards rooted in rigorous vetting, commercial insurance and driver training have long been a hallmark of traditional pre-arranged transport. Many service providers say such practices not only protect passengers, but also foster trust in an era when mobility is essential to daily life.

As lawmakers and regulators weigh reforms, the NLA’s plea adds urgency to discussions about how passenger safety is defined, who is accountable, and what protections riders can reasonably expect in a rapidly evolving transport landscape.