Privacy Policy
Stay updated & protected with NYC United Limo’s Privacy Policy
Last Updated: October 20, 2025
NYC United Limo (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.nycunitedlimo.com, communicate with us, or use our services.
Scope
This Privacy Policy applies to all personal data processed by NYC United Limo in connection with our website and related services. By accessing our website or booking our services, you consent to the collection and use of information as described below.
Controller Information
Controller: NYCUnitedLimo.com
Name: NYC United Limo
Email: info@nycunitedlimo.com
Phone: +1 (917) 633-5622
1. Data Security
We employ strict administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. All information collected is stored securely, and we regularly review our security practices to maintain high standards of protection.
2. Provision of the Website
Our luxury car and limousine services are accessible through our website. This Privacy Policy governs the processing of personal data collected when you browse our website, make inquiries, or book a service.
3. Cookies, Pixels, and Similar Technologies
We use cookies and tracking technologies to:
- Improve user experience
- Analyze website traffic and performance
- Deliver relevant advertisements
For details, please review our Cookie Policy.
4. Use of Third-Party Booking Platform (LimoAnywhere)
When you make a reservation through our website, you are redirected to our third-party booking provider, LimoAnywhere.
LimoAnywhere processes certain personal and payment information necessary to complete your booking.
Please note that LimoAnywhere’s own Privacy Policy and Terms of Use apply to data collected on their platform.
NYC United Limo does not store or have access to your full credit card information processed through LimoAnywhere.
5. Data Processing During Bookings and Service Fulfillment
When you use our booking form or contact us, we collect and process:
- Name, email address, and phone number
- Pickup and drop-off addresses
- Date, time, and service preferences
- Payment authorization details (via LimoAnywhere)
We process this information to:
- Confirm and manage bookings
- Communicate with clients regarding updates or delays
- Provide invoices and receipts
- Ensure quality service delivery and safety
6. Payment & Fraud Prevention
All payments are processed through secure gateways integrated with LimoAnywhere.
We may perform fraud prevention checks or verification steps to protect against unauthorized transactions.
7. Communication with NYC United Limo
We may contact you via email, SMS, or phone regarding:
- Booking confirmations or modifications
- Service reminders and updates
- Customer satisfaction follow-ups
You can opt out of promotional messages at any time by contacting us at info@nycunitedlimo.com.
8. Email Advertising and Newsletters
With your consent, we may send promotional emails, special offers, and newsletters.
You may unsubscribe at any time using the “unsubscribe” link included in our emails or by contacting us directly.
9. Involvement of Data Processors
We may engage trusted third-party vendors to process data on our behalf, such as:
- Hosting providers
- Marketing and analytics platforms
- Email delivery services
All processors are bound by strict confidentiality and data protection agreements.
10. Social Media and Plugins
Our website may include social media sharing buttons or plugins from platforms such as Facebook, Instagram, and LinkedIn.
When you interact with these features, those platforms may collect data according to their respective privacy policies.
11. Cookies and Advertising Technologies
We use the following advertising and analytics technologies to enhance our website and marketing performance:
- Google Ads & Conversion Tracking – Measures the success of online advertising.
- Google Analytics – Analyzes traffic and visitor behavior on our site.
- Google Dynamic Remarketing – Displays relevant ads to users who have visited our site before.
- Google Fonts – Ensures consistent font rendering.
- Google Tag Manager – Manages tracking technologies efficiently.
- Google reCAPTCHA – Prevents spam and abuse in forms.
- Facebook Custom Audiences – Shows personalized ads to users who have interacted with our site.
- LinkedIn Marketing Solutions – Provides personalized ad experiences for business users.
- Bing Ads – Displays and measures ads on the Bing network.
- Hotjar – Collects anonymized data on user behavior through heatmaps and session recordings.
- Mailchimp – Tracks performance of email campaigns (open rates, click rates, etc.).
- Twitter Advertising – Displays tailored ads and measures their effectiveness.
You can manage cookie preferences in your browser settings or via our Cookie Policy.
12. Automated Decision-Making
We do not use personal data for automated decision-making or profiling that significantly affects individuals.
13. Data Retention and Erasure
We retain your personal data only as long as necessary for:
- Booking and service fulfillment
- Legal and accounting obligations
- Fraud prevention and dispute resolution
When no longer needed, data is securely deleted or anonymized.
14. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request data portability (where applicable)
To exercise your rights, contact us at info@nycunitedlimo.com.
15. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to have it deleted.
16. Amendments or Updates
We may update this Privacy Policy to reflect new legal requirements or changes in our practices.
The updated version will be posted on this page with the revised date. Continued use of our services constitutes acceptance of the updated policy.
17. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
NYC United Limo
Phone: +1 (917) 633-5622
Email: info@nycunitedlimo.com
Website: https://nycunitedlimo.com
If you have any additional questions, our friendly and knowledgeable customer service team will be able to help.